H&M Redemption Instructions
The balance of the H&M Gift Card is valid for up to 5 years after the date on which you last used the card. It is not possible to exchange the H&M Gift Card for cash. When an item paid for with an H&M Gift Card is returned, its value will also be refunded to an H&M Gift Card. H&M is not responsible for loss, theft, damage, or unauthorized use of the H&M Gift Card. For all questions regarding the H&M Gift Card, you can contact H&M Customer Service. H&M Customer Service contact details: Email: [email protected] Phone: 0900-1988 https://www2.hm.com/nl_nl/customer-service/gift-card/terms---conditions.html